Return Policy

For return/refund  policy:

We offer refunds if:

  • Teas are unconsumable due to damages during transit
  • Item is lost and never reached the customer
  • Wrong product is sent

Refunds requested without any valid reason will be disregarded.

We require a photo/video proof of the damaged/wrong teas within 4 hours of receiving the product for returns/replacement. For product exchange, the reshipment will be borne by the customer and the difference in amount will be settled by the customer.

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